1. Teaser low, cheap rates: Complicated but low rate, cheap
calling plans with connection fee, monthly fee and lots of "fine print" hidden
on their website where you cannot find it. You might get charged lower for long
distance in-state but then higher for out-of-state long distance calls. Try
looking in the dictionary for these flimsy charges- connection fee, 3 minute
rounding, per call charge, long talk time charges (just like long hair!) and
you know what we mean.
>>>TalkLoop-No connection fee, no weekly, no monthly charges, no hidden fees.
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2. Customer service: You have a problem, and contact customer service. You get
an auto response email saying that some one will contact you after 48 hours. You start waiting... After 48 hours, you are still waiting!!
>>>TalkLoop-We pride ourselves in providing the best timely customer service.
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3.Switch current local phone company: Some phone card
companies want you to switch your current long distance provider and enter into
long term contracts. Please check out those "termination fees" before switching
to these phone card companies.
>>>TalkLoop-Keep your current local phone company. No switching or contracts.
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4. Expiration Policy: If you don’t use your phone card within
30 days, all your money is gone -- kaput! Doesn’t matter if you were on your
long needed vacation or if you just didn’t use your calling card for some time,
or if you were ill, your prepaid account is deactivated.
>>>TalkLoop-So long as you make one successful call in 6 months, the account gets extended automatically.
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5. Billing: Fuzzy billing that boggles the mind. Try using a
calculator and adding those taxes, fees and you know that this is not a calling
card phone bill; it’s a mess from hell!
>>>TalkLoop-Clear, concise online billing available 24x7, 365 days in a year.
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6. Expensive international calls: Heaven forbid if you decide
to dial international number and call your parents or loved ones overseas, you
will realize that your talk time is speedy talk time so that you can finish
your conversation.
>>>TalkLoop-Lowest international rates in the country. Call for as low as 1.69 cents/min to International countries.
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7. Plan, Plans and more Plans: When you finally managed to find a prepaid phone company, you
are stuck trying to understand which plans to choose; there are minutes plan, night and weekend plans, unlimited plans etc. Trying to
make sense of which plans suits you, may become difficult since over usages are penalized heavily.
>>>TalkLoop-One rate plan.
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8. Features: Since most of the prepaid cards use access numbers, customer
has to enter the PIN number, and long international numbers to make calls. If you are making lots of
phone calls (thats why you bought the card), that wastes lot of your time.
>>>TalkLoop-Pin-less dialing, One Touch Dial time savers.
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9. One time use cards: It becomes really annoying when you realize that you only have few minutes left on the card and you need to talk something important with your loved one.
>>>TalkLoop-Rechargeable prepaid card. Anytime.
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10. Rewards : You became a customer and you referred lot of people to this company. What did you get?
>>>TalkLoop-Best referral program in the industry to reward our customers. Get upto $2.5 per friend that you refer.
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