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| TalkLoop is a low-cost alternative to your current long distance service. It is
a great way to connect with your family and friends, both domestically and
internationally. An innovative way to avoid the hassles of phone cards but
still enjoy the great rates, TalkLoop is a convenient prepaid long distance
service that works from your home, office, cellular phone, even payphone. Sign
up now and you can instantly start saving money on your long distance phone
calls.
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If you make long distance phone calls, either domestic or international long
distance, TalkLoop is the economical solution for your calling needs. It is a
high-quality voice service that works from any phone, any where in the United
States. Tired of overpaying for long distance? Having to re-purchase phone
cards time and time again? Frustrated with getting cut-off mid-conversation
because your phone card ran out of money? Now, TalkLoop provides the same
savings as calling cards, but offers a convenient and continuous service that
eliminates the hassles of phone cards. |
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Dial one of our access numbers (search your access number here)
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Enter your PIN number. It is present in the MyAccount section.
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Domestic calls: Enter 1+ destination number or International calls: Enter 011 +
country code + city code + destination number
Cell Phone users: Please do not push
any button after entering the destination number following our voice prompt. If
you push the call, send, flash or end button, your cell phone carrier will take
that as a new number to be dialed and it will go through their network and you
will get billed by them. TalkLoop.com is not responsible for these charges on
your cell phone bill.
There are couple of safe checks to avoid this problem:
1. Disable international dialing on your cell phone by calling your cell phone
provider. OR
2. Enable OneTouch dial feature on our service to dial one digit 1,2 etc instead
of the international number. That way, even if the call mistakenly goes out to
your cell providers network, it wont get completed. OR
3. Donot push any button after dialing the international number when your hear
our prompt to enter the destination number.
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| No. When you sign up with TalkLoop you can register up to 6 phone numbers from
which you use this service (home, cell phone, office, etc). When making calls
from these registered numbers, dial your access number and then dial your
destination number, no PIN is necessary. However, a PIN will be supplied to you
so that if you are making calls from a non-registered phone number, you can
still receive TalkLoop's great low rates. |
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| No. Because you access TalkLoop via a toll free access number, you do not need
to notify your phone company of your choice to use TalkLoop, nor do you have to
cancel your current long distance carrier. TalkLoop is a separate service from
your current phone plan.
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Prepaid long distance is advantageous for many reasons. By prepaying for your
long distance you know exactly how much money you are spending at all times.
There are no surprise charges or excessive phone bills come month-end. Most
significantly, however, is that post-pay long distance providers spend up to
1/3 of your phone bill for collections and bad-debt retrieval? With prepaid
long distance, this money goes directly towards lowering rates for your phone
calls.
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Talkloop accepts the following payment methods:
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Master Card
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Visa
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Paypal (Master Card | Visa | Discover | American Express | eCheck)
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No Problem. TalkLoop offers echeck (electronic check) facility to signup. You
can use your existing PayPal account that contains your banking information and
funds will be deposited with us in 48 hours after which you will be able to
make calls.
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| The rate for calling anywhere in the lower 48 states in the US is 2c using the
local access numbers and 3.9c while using the toll-free numbers. The rates to
international countries also vary depending upon the destination. Please click
here to see all rates.
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TalkLoop can be used for calling anywhere in United States and internationally.
However, it cannot be used to call 500, 700, 800 or 900 numbers or directory
assistance.
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Calls are billed in one-minute increments. So if you talk for 10 seconds, it
will be rounded to one minute. If destination party doesn’t pickup, we will not
bill your account. However if answering machine or fax or some other device
picks up, you will be billed for the duration of the call.
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| This is the payphone surcharge that is incurred if you are calling from a
payphone using the toll-free number. The FCC (Federal Communications
Commission) allows companies that operate payphones to charge a fee for their
services. And Talkloop is forced to pass on this amount to our customers. Calls
made from the following locations may incur surcharge. |
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1. Public payphone |
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2. Hotels |
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3. College dormitory |
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4. Commercial phones |
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Yes. You can always view your account balance at My Account - Account Activity.
This displays all the recharges, credits and your current balance for your
TalkLoop account.
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Yes. You can use TalkLoop to call internationally from any cellular phone that
is capable of calling a toll-free number. Regular airtime charges will apply as
per your contract with your cellular provider.
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| Your account and PIN will expire 6 months from the day of the last successful
call and will become disabled. However, the expiration date is automatically
extended whenever you make calls or recharge. If an account balance becomes
zero or negative and remains so for 30 days, that account will also be disabled
immediately. |
